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Secret Santa docs

A simple guide to understand the app, install it, choose the right mode, manage plans, and fix common setup issues.

Overview

What Secret Santa does

Secret Santa gives real-time AI assistance during high-pressure work moments. It can help you answer questions, read context from your screen, understand audio, and prepare clear responses while you stay focused.

Chat help

Ask questions and get clean answers you can say, type, or use as notes.

Voice input

Speak naturally and let the app turn your voice into context for better responses.

Screen context

Use screenshot and vision help when the answer depends on what is visible on your screen.

Live listening

Supported plans can use active listening for interviews and live conversations.

Download

Install the desktop app

Download the app for your computer, install it, sign in, and allow the permissions needed for your chosen workflow.

macOS

  1. Download the macOS file.
  2. Open the downloaded file.
  3. Drag Secret Santa into Applications if prompted.
  4. Open the app and sign in.
Download for macOS

Windows

  1. Download the Windows installer.
  2. Run the setup file.
  3. Follow the install steps.
  4. Open Secret Santa and sign in.
Download for Windows
First launch checklist: sign in, choose a mode, test voice input, check screenshot permissions, then start with a short practice session.

Getting started

Use it in five minutes

1

Open Interview mode

Start with the focused mode built for live help.

2

Add context

Type a question, speak, or use screenshot help when the app needs to understand your screen.

3

Read the answer

Use the response as a speaking guide, written answer, summary, or next-step suggestion.

4

Keep it focused

Tell the app the goal so the answer stays useful.

Features

Core app features

AI chat

Use chat for quick answers, structured responses, code help, and plain-language explanations.

Voice input

Use voice when typing would slow you down. Voice minutes depend on your plan.

Screenshot / vision help

Use vision when the answer depends on slides, forms, dashboards, questions, or UI visible on screen.

Active listening

Use live listening when a conversation is moving quickly and you want real-time help from audio context.

Stealth-focused desktop flow

The app is designed for quiet, low-distraction use during high-pressure moments.

Plan usage tracking

Your plan controls AI credits, voice input minutes, and live listening minutes.

Modes

Use the focused mode

Interview

Use for job interviews, screening calls, and fast answer framing.

Plans & credits

Understand usage

Plans include different amounts of AI credits, voice input minutes, and live listening minutes. Top-ups add extra usage without changing your plan.

PlanBest forIncludes
Free StarterTrying the appSmall starter balance, Interview mode, no Active Listening
PlusIndividual usersChat, voice input, screenshots, Interview mode, and live help
ProHeavy regular useMore credits, more voice input, more live listening, Interview mode

Privacy

Privacy and safe use

Use the app only where you are allowed to use assistance tools. Keep sensitive personal, financial, medical, or company-private information out of prompts unless you are allowed to share it.

Use only needed context

Share the minimum screen, audio, or text needed for the answer.

Protect private data

Avoid adding passwords, keys, private customer data, or confidential documents.

Follow rules

Follow your school, employer, client, or session rules before using live help.

Troubleshooting

Common fixes

The app will not open

Restart the app, check that the install finished, and make sure your security settings allow the app to open.

Voice input is not working

Check microphone permission, make sure the correct input device is selected, then restart the app.

Screenshot help is not working

Allow screen recording or screen capture permission in your system settings, then reopen Secret Santa.

Plan or credits did not update

Sign out and back in, then refresh your profile page. If it still looks wrong, contact support with your account email.

Download link is blocked

Use the official download button on this site, then allow the download in your browser if it asks for confirmation.

FAQ

Quick answers

Which plan should I start with?

Start with Free Starter if you only want to test. Choose Plus or Pro when you need regular voice, screenshot, and live help.

Can I use it on Windows and macOS?

Yes. The landing page has separate download buttons for Windows and macOS.

What are top-ups?

Top-ups add extra usage such as credits or minutes. They do not unlock new plan features by themselves.

Support

Need help?

Contact support with your account email, device type, plan name, and a short description of what happened.

support@fixbyai.in

Analytics

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Users

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Errors

Webhook rows are safe payment verification history. Old invalid-signature rows are usually from earlier test attempts; new successful payments should not add to this count.

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Feedback

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AI Provider Management

Provider API keys are shared across client tiers. Provider and model choices still follow the selected tier.

Text Section

Configure API provider, API key, and model for normal chat/text responses only

Audio Transcript Section (STT)

Configure API provider, API key, and model for speech-to-text only

Image + Text Section (Vision)

Configure API provider, API key, and model for screenshot/multimodal answers only

Users

Name Email Plan Usage left Joined Purchased Plan Ends Actions
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Feedback Inbox

Review product feedback, update status, and add internal notes.

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Welcome Back

Sign in to continue in Secret Santa.

Manage your credits, purchases, and account details in one clean dashboard.

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Your Purchases

Purchase Details

Plan
Free Trial
Status
Active
Start Date
February 16, 2026
Expiry Date
March 16, 2026
Payment Method
PhonePe
Amount Paid
2380

AI credits

395
total

Used for chat, vision, summaries, and follow-ups.

Voice input

0m
left

Used when you record manual voice input.

Live listening

0m
left

Used by Active Listening during live sessions.

Days Remaining

6
Last Day March 16, 2026